Privacy Policy

Your privacy matters to us.

This Privacy Policy explains what information HookGenLabs collects, how we use it, and how we protect it when you use our services.

By using HookGenLabs, you agree to this Privacy Policy.

Depending on how you use HookGenLabs, we may collect: name; email address; profile preferences; subscription and plan information; AI prompts and requests; generated outputs; saved projects and favorites; and usage information needed to operate the service.

When you upload documents, images, or other supported files, they are processed to provide the requested AI features.

We only keep the information needed to provide the service, maintain your history, and improve your experience.

Unless a feature specifically states otherwise, raw uploaded files are not intended to be permanently stored.

To generate results, your prompts and uploaded content may be securely processed by trusted AI providers.

Do not submit confidential or highly sensitive information unless you understand and accept the risks associated with AI processing.

Subscriptions are processed by our payment provider.

HookGenLabs does not store your payment card details.

We only receive the billing information required to manage your subscription.

We use cookies and similar technologies to keep you signed in, remember your preferences, improve performance, and protect the security of the service.

You can manage cookies through your browser settings, although some features may not work correctly without them.

We use reasonable technical and security measures to help protect your information.

While we work hard to keep your information secure, no online service can guarantee absolute security.

You may update your profile information, manage your subscription, delete saved content where supported, or contact us if you would like your account removed.

Some information may be retained where required for security, billing, fraud prevention, or legal obligations.

We may update this Privacy Policy from time to time.

If important changes are made, we will update the "Last updated" date and notify users where appropriate.

If you have questions about this Privacy Policy, please contact us: support@hookgenlabs.com